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Hotel · Vienna · Vienna (Area)

Hotel Mercure Wien Westbahnhof

A practical 4-star base in Vienna's 15th district, steps from Westbahnhof station and tram and U6 links.

  • 5-minute walk to Westbahnhof station
  • Quiet courtyard-facing rooms available
  • 24-hour reception and express check-in/out
7.7 Very good 4491 reviews Booking.com 7.7 · 4491 reviews

About

Hotel Mercure Wien Westbahnhof

Hotel Mercure Wien Westbahnhof sits in Rudolfsheim-Fünfhaus, a district known for pop-up stores, design studios, and quirky bars. The Vienna State Opera is about a 25-minute stroll away, making it a fitting pick for cultural tourism.

The hotel offers a restaurant, a bar/lounge, and a snack bar, plus a business centre and meeting facilities. Guests can use the 24-hour reception, luggage storage, and express check-in/out. On-site parking is available, and pets are allowed.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Quiet, calm setting despite proximity to the station — Several guests noted the hotel is in a peaceful area, with quiet courtyard-facing rooms, even though it's close to Westbahnhof.
  • Excellent transport links — A short walk to Westbahnhof station, Europaplatz, trams, and the U6 subway. The city centre is less than 15 minutes away by U-bahn.
  • Clean, well-equipped rooms — Rooms come with air conditioning (in certain categories), coffee/tea facilities, minibar, and some have fridges. Guests praised the spacious bathrooms and comfortable beds.
  • Friendly and helpful staff — Multiple reviews highlight the pleasant and courteous nature of the hotel team.

Worth weighing

4 to weigh
  • Breakfast is a highlight, but other dining may disappoint — While the breakfast received praise, one guest found the rest of the experience unimpressive. The hotel’s dining rating sits at 7.5, below the service score.
  • Comfort rating is the lowest category — Comfort scored 7.2, the lowest in the rating breakdown, suggesting some guests found the beds or room climate less than ideal.
  • No air conditioning in standard rooms — While some room types list air conditioning, the Standard Room for One or Two People does not include it, which could matter in summer.
  • Check-in window may be restrictive — Check-in is from 15:00 to 23:30 only, which could be inconvenient for late-night arrivals.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Superior Room With Two Single Beds

  • 1 King-size bed,2 Single beds,1 Double bed
  • Non-smoking
  • Heating
  • Bathtub
  • Air conditioning

Privilege Room For One Or Two People

  • 1 King-size bed
  • Non-smoking
  • Coffee machine
  • Heating
  • Bathtub

Standard Room With One Single Bed

Deluxe Room With One Double Bed

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Wi-Fi
  • No smoking on site
  • Lift
  • Heating
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Luggage storage
  • Pets allowed
  • Security
  • Smoke detectors
  • Fire extinguishers

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • In-room breakfast
  • Welcome drink

Room amenities

  • Air conditioning (in select rooms)
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Electric kettle
  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
  • Free toiletries
  • Mirror
  • Carpeted floor

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying
  • Cots

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.7
Very good 4491 reviews

Guest-rated 7.7/10 from 4,491 reviews

Booking.com · 7.7 · 4491 reviews
7.7Verified guest

“Our Vienna trip was a real success thanks to this hotel. Clean and well-priced, with a superb location close to Europaplatz, trams, and the U6. The superior queen room had a spacious bathroom, an exceptionally comfortable bed, and extras like a safe, TV, and fridge. The staff were delightful.”

7.7Verified guest

“Lovely building and rooms with air conditioning, right next to Europaplatz.”

7.7Verified guest

“The room was excellent and roomy, with coffee/tea facilities and a fridge. I liked the courtyard view—it was quiet. Breakfast was great, and I could check in early. The free wake-up service was a nice touch.”

7.7Verified guest

“Perfect for my early train.”

7.7Verified guest

“Only the hotel staff.”

7.7Verified guest

“Easy access to Westbahnhof station; less than 15 minutes from the centre via U-bahn. Clean and courteous.”

04 — Location

Getting around Vienna

The property sits in Vienna.

Rudolfsheim-Fünfhaus: The hotel sits in this 15th-district area, known for pop-up stores, design studios, and quirky bars. It's a change from the tourist crowds, with a local feel.

Vienna State Opera: About a 25-minute walk away, this landmark is a key draw for cultural visitors. You can also reach it quicker via public transport.

Europaplatz & Westbahnhof: Just steps from the hotel, this transport hub offers trams, the U6 subway, and trains. The main shopping street is also nearby, and the city centre is under 15 minutes away by U-bahn.

Felberstrasse 4, Vienna, Vienna (Area), 1150, Austria

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:30
Check-out
By 03:00-11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
252 rooms

06 — Questions

Frequently asked

Is parking available at Hotel Mercure Wien Westbahnhof?

Yes, the hotel offers on-site parking. Note that specific charges or availability are not detailed in the provided information.

What are the check-in and check-out times?

Check-in is from 15:00 to 23:30, and check-out is from 03:00 to 11:00.

Are pets allowed at the hotel?

Yes, pets are allowed at Hotel Mercure Wien Westbahnhof.

Do all rooms have air conditioning?

No. Air conditioning is listed as an amenity in the Superior and Privilege room types, but not in the Standard Room for One or Two People.

Is there a restaurant on site?

Yes, the hotel has a restaurant, along with a snack bar and a bar/lounge area. In-room breakfast is also available.

How far is the hotel from the main train station?

The hotel is a short walk from Wien Westbahnhof station, and Europaplatz is next door. Guests have described it as 'very close' and 'easy access'.

The bottom line

A reliable, well-positioned Vienna hotel that earns solid marks for its quiet location, transport access, and friendly staff. While the breakfast stands out, other dining and comfort aspects are more ordinary. For travellers prioritising convenience and value near Westbahnhof, it's a sensible choice.

7.7Honest take: solid, not spectacular, with a prime spot for train travellers.

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